How can I place an order?
Ordering from our Amazon e-commerce store is simple! Just visit our store page, browse our curated selection, and add desired items to your cart. Then proceed to checkout and follow the prompts to complete your purchase securely.
Do you offer bulk discounts for wholesale purchases?
Yes, we offer competitive pricing and bulk discounts for wholesale orders. Simply contact our sales team with your requirements, and we’ll provide you with customized pricing options tailored to your needs.
What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards, PayPal, and Amazon Pay, ensuring a convenient and secure checkout experience for our customers.
How soon will my order be shipped?
We strive to process and ship orders promptly. Our shipping duration is dynamic, you can contact us by an email by sending order details (including receipt and tracking id). You’ll receive a shipping confirmation email with tracking information once your order is on its way.
Still Have A Questions?
Contact us anytime for expert assistance and prompt solutions to your inquiries.
"Answers to your questions pave the path to clarity and confidence. Let's navigate together."
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, please contact us within 30 days of receipt for a return authorization. Please note that certain restrictions may apply.
Can I track my order?
Yes, you can track the status of your order using the tracking information provided in your shipping confirmation email. If you have any questions or concerns about your order’s status, feel free to reach out to our customer service team.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on the destination. Please contact us for more information on international shipping options.
How can I contact customer support?
Our customer support team is here to assist you! You can reach us via email at info@ikomservices.co.uk or through our contact form on the website. We strive to respond to all inquiries promptly within 24-48 hours.